On-site visualization of component status

ABSTRACT

Embodiments of the present invention enable a portable computing device such as a smartphone or a tablet computer, to capture one or more codes for one or more corresponding components positioned in proximity to the portable computing device, and to convey the one or more codes to a management system. Upon receiving the one or more codes, the management system can be configured to convey, to the portable computing device, an identification and a status of each of the one or more components. The portable computing device can then present the status of the one or more components on a display, and the one or more components are detected based on a distance of the portable device in relation to the one or more components such that when a plurality of the one or more components are in a field of view of the portable device.

CROSS REFERENCE TO RELATED APPLICATIONS

This Application is a Continuation of U.S. patent application Ser. No.13/797,013, filed on Mar. 12, 2013.

FIELD OF THE INVENTION

The present invention relates generally to computer systems, andspecifically to identifying faulty components in a computing facility.

BACKGROUND

Many portable computing devices such as smartphones are equipped withsensing devices that can be used to identify appropriately labeled items(also referred to herein as components) that are in proximity to thedevice. For example, a portable computing device may be equipped with anoptical sensing module (e.g., a camera) that can be configured tocollect identification information from optical machine-readable labelssuch as bar codes and Quick Response (QR) codes.

Portable computing devices may also be configured to identify items viatags affixed to the items that are configured to convey itemidentification information via a wireless signal. Examples of tags thatare configured to convey item information via a wireless signal includeradio frequency identification (RFID) tags and near field communication(NFC) tags.

The description above is presented as a general overview of related artin this field and should not be construed as an admission that any ofthe information it contains constitutes prior art against the presentpatent application.

SUMMARY

There is provided, in accordance with an embodiment of the presentinvention an apparatus, including a display, a sensor configured tocapture one or more codes for one or more corresponding componentspositioned in proximity to the sensor; and a processor configured: (a)to convey the one or more codes to a management system, the managementsystem being a separate entity managing a data storage facility housingthe one or more components, (b) to receive, from the management system,an identification and a status of each of the one or more components,(c) to present, on the display, the status of the one or more componentsand a visual guide to a location of the one or more components and thelocation of an individual failed subcomponent comprised within the oneor more components, wherein the one or more components include at leaststorage system servers and uninterruptible power supply (UPS) devices,and wherein the individual failed subcomponent comprises a failedhardware device within the one or more components requiring replacementand includes at least one of a storage disk, a memory module, a centralprocessing unit, and a cooling component, and (d) to detect, by themanagement system, the failed subcomponent comprised in the one or morecomponents via the received status indicating failure of the failedsubcomponent; wherein presenting the status comprises presenting one ormore icons, each of the icons associated with one of the one or morecomponents, and wherein the one or more icons are displayed based on adistance of the portable device in relation to the one or morecomponents such that when a plurality of the one or more components arein a field of view of the portable device, the plurality of the one ormore components are displayed as a plurality of the one or more iconsrepresenting each of the plurality of the one or more components, and asthe portable device is positioned closer to the displayed plurality ofthe one or more components, the one or more icons change to display thefailed subcomponent within the one or more components.

Additional embodiments are also provided herein and supply relatedadvantages.

BRIEF DESCRIPTION OF THE DRAWINGS

The disclosure is herein described, by way of example only, withreference to the accompanying drawings, wherein:

FIG. 1 is a block diagram that schematically illustrates a storagesystem, in accordance with an embodiment of the present invention;

FIG. 2 is a block diagram of a storage controller whose components canbe identified by Quick Response (QR) codes, in accordance with anembodiment of the present invention;

FIG. 3 is a block diagram of a management system and a portablecomputing device configured to manage a facility comprising multiplestorage controllers, in accordance with an embodiment of the presentinvention;

FIG. 4 is a schematic pictorial illustration of a technician using theportable computing device to diagnose the storage facility;

FIGS. 5A-5C are block diagrams that show a display of the portablecomputing device used to diagnose the storage facility, in accordancewith an embodiment of the present invention; and

FIG. 6 is a flow diagram that schematically illustrates a method ofidentifying a faulty component in the storage facility, in accordancewith an embodiment of the present invention.

DETAILED DESCRIPTION OF EMBODIMENTS

Data storage facilities typically comprise multiple storage systems(also referred to herein as storage controllers), wherein each of thestorage systems comprises multiple components (e.g., storage devices,network adapters, processors, memory modules etc.). In operation, thestorage facility may be managed by a management system that isconfigured to detect and report any component failures to a technician.Upon arriving at the storage facility and identifying the failedcomponent, the technician can service or replace the failed component.

Embodiments of the present invention provide methods and systems foridentifying the failed component. In some embodiments, the techniciancan use a portable computing device (e.g., a smartphone or a tabletcomputer) that is configured to capture codes (e.g., QR codes or RFIDcodes) for components in proximity to the technician. The portablecomputing device can be configured to identify and determine a status ofthe components associated with the captured codes, and to present visualfeedback (e.g., icons or a heat map) detailing the status of thecomponents.

In addition to enabling a technician to rapidly locate a storage systemhaving a failed component, embodiments of the present invention canassist the technician in correctly identifying the failed component inthe storage system. For example, the storage system may comprise twouninterruptible power supplies (UPS), and the management system detectsthat one of the UPSs has failed. By presenting, on the portablecomputing device, a visual guide to the storage system, embodiments ofthe present invention can assist the technician in correctly identifyingthe failed UPS, since replacing the wrong UPS may result in lost datadue to a non-orderly shutdown of the storage system.

While the embodiments described herein relate generally to diagnosing afailed component of a facility comprising multiple clustered storagecontrollers, it will be understood that embodiments of the presentinvention may also be used for other types of facilities. For example,the embodiments described herein may be used to identify failedequipment in a cellular phone base transceiver stations comprisingantennas, communication transceivers, digital signal processors, controlelectronics, Global Positioning System (GPS) receivers, backupelectrical power sources, cooling systems and fire suppression systems(e.g., Halon fire suppression systems).

FIG. 1 is a block diagram that schematically illustrates a dataprocessing storage subsystem 20, in accordance with an embodiment of theinvention. The particular subsystem (also referred to herein as astorage system) shown in FIG. 1 is presented to facilitate anexplanation of the invention. However, as the skilled artisan willappreciate, the invention can be practiced using other computingenvironments, such as other storage subsystems with diversearchitectures and capabilities.

Storage subsystem 20 receives, from one or more host computers 22,input/output (I/O) requests, which are commands to read or write data atlogical addresses on logical volumes. Any number of host computers 22are coupled to storage subsystem 20 by any means known in the art, forexample, using a network. Herein, by way of example, host computers 22and storage subsystem 20 are assumed to be coupled by a Storage AreaNetwork (SAN) 26 incorporating data connections 24 and Host Bus Adapters(HBAs) 28. The logical addresses specify a range of data blocks within alogical volume, each block herein being assumed by way of example tocontain 512 bytes. For example, a 10 KB data record used in a dataprocessing application on a given host computer 22 would require 20blocks, which the given host computer might specify as being stored at alogical address comprising blocks 1,000 through 1,019 of a logicalvolume. Storage subsystem 20 may operate in, or as, a SAN system.

Storage subsystem 20 comprises a clustered storage controller 34 coupledbetween SAN 26 and a private network 46 using data connections 30 and44, respectively, and incorporating adapters 32 and 42, againrespectively. In some configurations, adapters 32 and 42 may comprisehost bus adapters (HBAs). Clustered storage controller 34 implementsclusters of storage modules 36, each of which includes an interface 38(in communication between adapters 32 and 42), and a cache 40. Eachstorage module 36 is responsible for a number of storage devices 50 byway of a data connection 48 as shown.

As described previously, each storage module 36 further comprises agiven cache 40. However, it will be appreciated that the number ofcaches 40 used in storage subsystem 20 and in conjunction with clusteredstorage controller 34 may be any convenient number. While all caches 40in storage subsystem 20 may operate in substantially the same manner andcomprise substantially similar elements, this is not a requirement. Eachof the caches 40 may be approximately equal in size and is assumed to becoupled, by way of example, in a one-to-one correspondence with a set ofphysical storage devices 50, which may comprise disks. In oneembodiment, physical storage devices may comprise such disks. Thoseskilled in the art will be able to adapt the description herein tocaches of different sizes.

Each set of storage devices 50 comprises multiple slow and/or fastaccess time mass storage devices, herein below assumed to be multiplehard disks. FIG. 1 shows caches 40 coupled to respective sets of storagedevices 50. In some configurations, the sets of storage devices 50comprise one or more hard disks, which can have different performancecharacteristics. In response to an I/O command, a given cache 40, by wayof example, may read or write data at addressable physical locations ofa given storage device 50. In the embodiment shown in FIG. 1, caches 40are able to exercise certain control functions over storage devices 50.These control functions may alternatively be realized by hardwaredevices such as disk controllers (not shown), which are linked to caches40.

Each storage module 36 is operative to monitor its state, including thestates of associated caches 40, and to transmit configurationinformation to other components of storage subsystem 20 for example,configuration changes that result in blocking intervals, or limit therate at which I/O requests for the sets of physical storage areaccepted.

Routing of commands and data from HBAs 28 to clustered storagecontroller 34 and to each cache 40 may be performed over a networkand/or a switch. Herein, by way of example, HBAs 28 may be coupled tostorage modules 36 by at least one switch (not shown) of SAN 26, whichcan be of any known type having a digital cross-connect function.Additionally or alternatively, HBAs 28 may be coupled to storage modules36.

In some embodiments, data having contiguous logical addresses can bedistributed among modules 36, and within the storage devices in each ofthe modules. Alternatively, the data can be distributed using otheralgorithms, e.g., byte or block interleaving. In general, this increasesbandwidth, for instance, by allowing a volume in a SAN or a file innetwork attached storage to be read from or written to more than onegiven storage device 50 at a time. However, this technique requirescoordination among the various storage devices, and in practice mayrequire complex provisions for any failure of the storage devices, and astrategy for dealing with error checking information, e.g., a techniquefor storing parity information relating to distributed data. Indeed,when logical unit partitions are distributed in sufficiently smallgranularity, data associated with a single logical unit may span all ofthe storage devices 50.

While such hardware is not explicitly shown for purposes of illustrativesimplicity, clustered storage controller 34 may be adapted forimplementation in conjunction with certain hardware, such as a rackmount system, a midplane, and/or a backplane. Indeed, private network 46in one embodiment may be implemented using a backplane. Additionalhardware such as the aforementioned switches, processors, controllers,memory devices, and the like may also be incorporated into clusteredstorage controller 34 and elsewhere within storage subsystem 20, againas the skilled artisan will appreciate. Further, a variety of softwarecomponents, operating systems, firmware, and the like may be integratedinto one storage subsystem 20.

Storage devices 50 may comprise a combination of high capacity hard diskdrives and solid state disk drives. In some embodiments each of storagedevices 50 may comprise a logical storage device. In storage systemsimplementing the Small Computer System Interface (SCSI) protocol, thelogical storage devices may be referred to as logical units, or LUNs.While each LUN can be addressed as a single logical unit, the LUN maycomprise a combination of high capacity hard disk drives and/or solidstate disk drives.

Examples of adapters 32 and 42 include switched fabric adapters such asFibre Channel (FC) adapters, Internet Small Computer System Interface(iSCSI) adapters, Fibre Channel over Ethernet (FCoE) adapters andInfiniband^(TM) adapters.

As will be appreciated by one skilled in the art, aspects of the presentinvention may be embodied as a system, method or computer programproduct. Accordingly, aspects of the present invention may take the formof an entirely hardware embodiment, an entirely software embodiment(including firmware, resident software, micro-code, etc.) or anembodiment combining software and hardware aspects that may allgenerally be referred to herein as a “circuit,” “module” or “system”.Furthermore, aspects of the present invention may take the form of acomputer program product embodied in one or more computer readablemedium(s) having computer readable program code embodied thereon.

Any combination of one or more computer readable medium(s) may beutilized. The computer readable medium may be a computer readable signalmedium or a computer readable storage medium. A computer readablestorage medium may be, for example, but not limited to, an electronic,magnetic, optical, electromagnetic, infrared, or semiconductor system,apparatus, or device, or any suitable combination of the foregoing. Morespecific examples (a non-exhaustive list) of the computer readablestorage medium would include the following: an electrical connectionhaving one or more wires, a portable computer diskette, a hard disk, arandom access memory (RAM), a read-only memory (ROM), an erasableprogrammable read-only memory (EPROM or Flash memory), an optical fiber,a portable compact disc read-only memory (CD-ROM), an optical storagedevice, a magnetic storage device, or any suitable combination of theforegoing. In the context of this document, a computer readable storagemedium may be any tangible medium that can contain, or store a programfor use by or in connection with an instruction execution system,apparatus, or device.

A computer readable signal medium may include a propagated data signalwith computer readable program code embodied therein, for example, inbaseband or as part of a carrier wave. Such a propagated signal may takeany of a variety of forms, including, but not limited to,electro-magnetic, optical, or any suitable combination thereof. Acomputer readable signal medium may be any computer readable medium thatis not a computer readable storage medium and that can communicate,propagate, or transport a program for use by or in connection with aninstruction execution system, apparatus, or device.

Program code embodied on a computer readable medium may be transmittedusing any appropriate medium, including but not limited to wireless,wireline, optical fiber cable, RF, etc., or any suitable combination ofthe foregoing.

Computer program code for carrying out operations for aspects of thepresent invention may be written in any combination of one or moreprogramming languages, including an object oriented programming languagesuch as Python, Java, Smalltalk, C++ or the like and conventionalprocedural programming languages, such as the “C” programming languageor similar programming languages. The program code may execute entirelyon the user's computer, partly on the user's computer, as a stand-alonesoftware package, partly on the user's computer and partly on a remotecomputer or entirely on the remote computer or server. In the latterscenario, the remote computer may be connected to the user's computerthrough any type of network, including a local area network (LAN) or awide area network (WAN), or the connection may be made to an externalcomputer (for example, through the Internet using an Internet ServiceProvider).

Aspects of the present invention are described herein with reference toflowchart illustrations and/or block diagrams of methods, apparatus(systems) and computer program products according to embodiments of theinvention. It will be understood that each block of the flowchartillustrations and/or block diagrams, and combinations of blocks in theflowchart illustrations and/or block diagrams, can be implemented bycomputer program instructions. These computer program instructions maybe provided to a processor of a general purpose computer, specialpurpose computer, or other programmable data processing apparatus toproduce a machine, such that the instructions, which execute via theprocessor of the computer or other programmable data processingapparatus, create means for implementing the functions/actions specifiedin the flowchart and/or block diagram block or blocks. These computerprogram instructions may also be stored in a computer readable mediumthat can direct a computer, other programmable data processingapparatus, or other devices to function in a particular manner, suchthat the instructions stored in the computer readable medium produce anarticle of manufacture including instructions which implement thefunctions/actions specified in the flowchart and/or block diagram blockor blocks.

The computer program instructions may also be loaded onto a computer,other programmable data processing apparatus, or other devices to causea series of operational steps to be performed on the computer, otherprogrammable apparatus or other devices to produce a computerimplemented process such that the instructions which execute on thecomputer or other programmable apparatus provide processes forimplementing the functions/actions specified in the flowchart and/orblock diagram block or blocks.

On-Site Component Diagnosis

FIG. 2 is a block diagram of storage controller 34 comprising QR codestickers 60 to identify the storage controller and each of itscomponents, in accordance with an embodiment of the present invention.In the example shown in FIG. 2, storage controller 34 and each of itsmodules and components may be identified by a QR-Code 60, and in thedescription herein, QR codes 60 may be differentiated by appending aletter to the identifying numeral, so that QR codes 60 comprise QR codes60A-60J. Alternatively, a given QR code 60 may just be referred to QRcode 60.

In addition to the components described in FIG. 1, storage controller 34comprises a pair of uninterruptable power supplies (UPS) 62, and networkports 64 that couple adapter 32 to data connection 30. In theembodiments herein, storage controller 34 and its components may also bereferred to as components or subcomponents. For example, modules 36 maybe referred to as components or subcomponents of storage controller 34,and storage devices 50 may be referred to as components or subcomponentsof a given module 36.

In the example shown in FIG. 2, storage controller 34 can be identifiedby a QR code 60A affixed to a front panel 66 of the storage controller,and each module 36 can be identified by a QR code 60B affixed to a frontpanel 68 of the module. Additionally, QR codes 60C, 60D, 60E and 60F areaffixed to front panel 68, representing the four storage devices 50coupled to module 36 via data connection 48. Each of the UPSs can beidentified by a QR code 60G affixed to a front panel 70 of the UPS, andeach of the network ports can be identified by QR codes 60H, 60I and 60Jaffixes to a network ports panel 72.

In some embodiments, each QR code 60 associated with storage controller34 and its components may have similar dimensions. In alternativeembodiments, the QR codes affixed to the storage controller and thecomponents may have different dimensions. For example, QR code 60A mayhave larger dimensions than QR code 60B, thereby enabling QR code 60A tobe identified at greater distances. Likewise, QR code 60B may havelarger dimensions than QR codes 60C-60F (i.e., for storage devices 50that are subcomponents of module 36).

While the embodiments herein describe identifying storage controller 34and its components using QR codes 60, other methods of identificationare considered to be within the spirit and scope of the presentinvention. For example, other types of optically readable identifiers,such as barcode stickers, may be affixed to storage controller 34 andits components.

Alternatively, storage controller 34 and its components may beidentified by wireless signals conveyed by transmitters positioned inproximity to the storage controller and its components. For example,transmitters such as near field communication (NFC) tags or radiofrequency identification (RFID) tags may be used to identify storagecontroller 34 and its components.

FIG. 3 is a block diagram of a facility 80 comprising multiple storagecontrollers 34 managed by a management system 82 and a portablecomputing device 84, in accordance with an embodiment of the presentinvention. In the description herein, storage controllers 34 may bedifferentiated by appending a letter to the identifying numeral, so thatstorage controllers 34 comprise storage controllers 34A-34H.Alternatively, a given storage controller 34 may just be referred to asstorage controller 34.

Management system 82 comprises a processor 86, a memory 88, a wirelesscommunication module 90 and a display 92. In operation, processor 86executes a management application 93 that monitors the storagecontrollers of facility 80, and presents a status 94 of the facility ondisplay 92. Management application 93 may include a database thatassociates each QR code 60 with a corresponding storage controller 34 orone of the storage controller's components.

In some embodiments, status 94 may comprise icons 96 representing eachof the storage controllers in the facility and a message 98 that detailsany component failures. In the example shown in FIG. 3, processor 86highlights a given icon 96 representing storage controller 34C, andpresents message 98 indicating that the second storage device 50 in thefourth module 36 (i.e., of storage controller 34C) has failed.

Portable computing device 84 comprises a processor 100, a memory 102, awireless module 104, a display such as a touchscreen 106, and a sensor108. To read QR codes 60, sensor 108 may comprise an optical sensor. Inthe configuration shown in FIG. 3, portable computing device 84 isconfigured to communicate with management system 82 via wirelessconnection 109.

Examples of portable computing devices 84 include, but are not limitedto smartphones and tablet computers. In some embodiments, portablecomputing device 84 may be configured to execute management application93 locally on processor 100. In embodiments where storage controllers 34and their components are identified by wireless signals from RFID of NFCtags, processor 100 may be configured to identify the components basedon wireless signals received by wireless module 104.

Processors 86 and 100 typically comprise general-purpose centralprocessing units (CPU), which are programmed in software to carry outthe functions described herein. The software may be downloaded tomanagement system 82 and portable computing device 84 in electronicform, over a network, for example, or it may be provided onnon-transitory tangible media, such as optical, magnetic or electronicmemory media. Alternatively, some or all of the functions of processors86 and 100 may be carried out by dedicated or programmable digitalhardware components, or using a combination of hardware and softwareelements.

FIG. 4 is a schematic pictorial illustration of a technician 110positioning portable computing device 84 in proximity to the storagecontroller in facility 80, so that storage controllers 36B, 36C and 36Dare within a field of view 112 of optical sensor 108. Continuing theexample shown in FIG. 3, management system 82 has detected a failure ofa given storage device 50 in storage controller 34C

FIGS. 5A-5C are block diagrams showing icons presented on touchscreen106 that indicate a status of storage controllers 34 and theirrespective components, in accordance with an embodiment of the presentinvention. Continuing the example shown in FIGS. 2 and 3, technician 110has positioned portable computing device 84 so that storage controllers36B, 36C and 36D are within a field of view 112 of optical sensor 108.

In FIG. 5A, processor 100 presents, on touchscreen 106, icons 120, 122and 124 representing storage controllers 34B, 34C and 34D (i.e., thestorage controllers within field of view 112). As shown in the Figure,processor 100 highlights icon 122, thereby conveying visual feedback totechnician 100 indicating a failed component in storage controller 34C.

Upon technician 110 pressing icon 122, processor 100 may be configuredto present information on subcomponents of storage controller 24C ontouchscreen 106. In the example shown in FIG. 5B, processor 100 presentsicons 126, 128, 130 and 132 representing each module 36, icons 134 and136 representing each UPS 62 and icon 138 representing network ports 64.As shown in the Figure, processor 100 highlights icon 132, therebyconveying visual feedback to technician 100 indicating a failedcomponent in the fourth module 36 of storage controller 36C.

Upon technician 110 pressing icon 132, processor 100 may be configuredto present information on subcomponents of the fourth module of storagecontroller 36C on touchscreen 106. In the example shown in FIG. 5C,processor 100 presents icons 140, 142, 144 and 146 representing eachstorage device 50 in the fourth module 36. As shown in the Figure,processor 100 highlights icon 142, thereby conveying visual feedback totechnician 100 indicating a failure of the second storage device 50 inthe fourth module 36 of storage controller 36C. In some embodiments,processor 100 can present information on the failed storage device, inresponse to receiving a signal indicating that technician 110 haspressed on icon 142 on the touchscreen.

In alternative embodiments, processor 100 can present the iconsdescribed hereinabove based on a distance between technician 110 andstorage controllers 34. At greater distances where multiple storagecontrollers 34 are within field of view 112, processor 100 can presentthe multiple storage controllers as shown in FIG. 5A. As technician 110identifies and moves closer to a given storage controller 34 having afailed component, processor 100 can responsively present the componentsof the given storage controller as shown in FIGS. 5B and 5C, therebyenabling technician 110 to drill down and “zero in” on the failedcomponent.

While the configuration in FIGS. 5A-5C shows processor highlighting agiven icon representing a failed component or a component having afailed subcomponent, other visual feedback presented to technician 110is considered to be within the spirit and scope of the presentinvention. For example, processor 100 may present the status of facility80 as a heat map on touchscreen 106.

In the heat map, processor 100 may present a specific color indicating afailed component. For example, processor 100 may present a red regionindicating a physical location of a failed component. In someembodiments, processor can present a yellow region surrounding the redregion and a green region surrounding the yellow region, therebyconveying a visual reference to assist technician 110 in locating thefailed component.

In some embodiments, as technician 110 moves portable computing devicetoward the red region, processor 100 can present a message (similar tomessage 98) on touchscreen 106 identifying the failed component. Inalternative embodiments, processor 100 can present information on thefailed component in response to receiving a signal indicating thattechnician 110 has pressed the red region on touchscreen 106.

FIG. 6 is a flow diagram that schematically illustrates a method ofusing portable computing device 84 to locate a faulty component infacility 80, in accordance with an embodiment of the present invention.In a positioning step 150, technician 110 positions portable computingdevice 84 in proximity to one or more storage controllers 34, and in acollection step 152, processor 100 receives a signal from sensor 108,thereby collecting QR codes 60 within field of view 112.

In a convey step 154, processor 100 conveys the collected QR codes tomanagement system 82 via wireless connection 109. Upon receiving theconveyed QR codes, processor 86 identifies components and subcomponentsassociated with the conveyed QR codes, and conveys, to portablecomputing device 84, the identification and a status for each of thecomponents and subcomponents referenced by the received QR codes.

In a receive step 156, processor 100 receives the identification and thestatus for each of the components and subcomponents referenced by theconveyed QR codes, and in a presentation step 158, the processorpresents the received statuses on touchscreen 106. As described supra,processor 100 may present the statuses as icons or as a heat map.

In a comparison step 160, if processor 100 presents the faulty componenton touchscreen 106, then in a servicing step 162, the technician canidentify and service (e.g., replace) the faulty component, and themethod ends. If processor 100 does not present the faulty component ontouchscreen 106, then technician 110 is promoted to reposition portablecomputing device 84, and the method returns to step 150.

The flowchart and block diagrams in the figures illustrate thearchitecture, functionality, and operation of possible implementationsof systems, methods and computer program products according to variousembodiments of the present invention. In this regard, each block in theflowchart or block diagrams may represent a module, segment, or portionof code, which comprises one or more executable instructions forimplementing the specified logical function(s). It should also be notedthat, in some alternative implementations, the functions noted in theblock may occur out of the order noted in the Figures. For example, twoblocks shown in succession may, in fact, be executed substantiallyconcurrently, or the blocks may sometimes be executed in the reverseorder, depending upon the functionality involved. It will also be notedthat each block of the block diagrams and/or flowchart illustration, andcombinations of blocks in the block diagrams and/or flowchartillustration, can be implemented by special purpose hardware-basedsystems that perform the specified functions or acts, or combinations ofspecial purpose hardware and computer instructions.

It will be appreciated that the embodiments described above are cited byway of example, and that the present invention is not limited to whathas been particularly shown and described hereinabove. Rather, the scopeof the present invention includes both combinations and subcombinationsof the various features described hereinabove, as well as variations andmodifications thereof which would occur to persons skilled in the artupon reading the foregoing description and which are not disclosed inthe prior art.

1. An apparatus, comprising: a display; a sensor configured to captureone or more codes for one or more corresponding components positioned inproximity to the sensor; and a processor configured: to convey the oneor more codes to a management system, the management system being aseparate entity managing a data storage facility housing the one or morecomponents, to receive, from the management system, an identificationand a status of each of the one or more components, to present, on thedisplay, the status of the one or more components and a visual guide toa location of the one or more components and the location of anindividual failed subcomponent comprised within the one or morecomponents, wherein the one or more components include at least storagesystem servers and uninterruptible power supply (UPS) devices, andwherein the individual failed subcomponent comprises a failed hardwaredevice within the one or more components requiring replacement andincludes at least one of a storage disk, a memory module, a centralprocessing unit, and a cooling component, and to detect, by themanagement system, the failed subcomponent comprised in the one or morecomponents via the received status indicating failure of the failedsubcomponent; wherein presenting the status comprises presenting one ormore icons, each of the icons associated with one of the one or morecomponents, and wherein the one or more icons are displayed based on adistance of the portable device in relation to the one or morecomponents such that when a plurality of the one or more components arein a field of view of the portable device, the plurality of the one ormore components are displayed as a plurality of the one or more iconsrepresenting each of the plurality of the one or more components, and asthe portable device is positioned closer to the displayed plurality ofthe one or more components, the one or more icons change to display thefailed subcomponent within the one or more components.
 2. The apparatusaccording to claim 1, wherein the one or more codes comprise one or moreoptically readable identifiers that the processor is configured selectfrom a list comprising bar codes and Quick Response (QR) codes, andwherein the processor is configured to capture the one or more codes byreceiving a signal from an optical sensor indicating the one or moreoptically readable identifiers.
 3. The apparatus according to claim 1,wherein the one or more codes comprise one or more wireless signalsconveyed by one or more transmitters positioned in proximity to the oneor more components, and wherein capturing the one or more codescomprises receiving the one or more wireless signals.
 4. The apparatusaccording to claim 1, wherein the processor is configured to select theone or more transmitters from a list comprising radio frequencyidentification (RFID) tags and near field communication (NFC) tags. 5.The apparatus according to claim 1, wherein the processor is configuredto present the status by presenting a heat map having a specific colorhighlighting the failed subcomponent.
 6. The apparatus according toclaim 1, wherein the processor is configured to highlight the iconassociated with the failed subcomponent.
 7. The apparatus according toclaim 1, wherein the processor is configured to present information onthe failed subcomponent in response to receiving a signal indicating aselection of the icon associated with the failed subcomponent.
 8. Theapparatus according to claim 1, wherein the components further includenetwork ports, cooling systems, fire suppression systems, antennas,communication transceivers, digital signal processors, controlelectronics and Global Positioning System (GPS) receivers.
 9. A computerprogram product, the computer program product comprising: anon-transitory computer readable storage medium having computer readableprogram code embodied therewith, the computer readable program codecomprising: computer readable program code executing on a portablecomputing device having a display and configured to capture one or morecodes for one or more corresponding components positioned in proximityto the portable computing device; computer readable program codeconfigured to convey the one or more codes to a management system, themanagement system being a separate entity managing a data storagefacility housing the one or more components; computer readable programcode configured to receive, from the management system, anidentification and a status of each of the one or more components;computer readable program code configured to present, on the display,the status of the one or more components and a visual guide to alocation of the one or more components and the location of an individualfailed subcomponent comprised within the one or more components, whereinthe one or more components include at least storage system servers anduninterruptible power supply (UPS) devices, and wherein the individualfailed subcomponent comprises a failed hardware device within the one ormore components requiring replacement and includes at least one of astorage disk, a memory module, a central processing unit, and a coolingcomponent; and computer readable program code configured to detect, bythe management system, the failed subcomponent comprised in the one ormore components via the received status indicating failure of the failedsubcomponent; wherein presenting the status comprises presenting one ormore icons, each of the icons associated with one of the one or morecomponents, and wherein the one or more icons are displayed based on adistance of the portable device in relation to the one or morecomponents such that when a plurality of the one or more components arein a field of view of the portable device, the plurality of the one ormore components are displayed as a plurality of the one or more iconsrepresenting each of the plurality of the one or more components, and asthe portable device is positioned closer to the displayed plurality ofthe one or more components, the one or more icons change to display thefailed subcomponent within the one or more components.
 10. The computerprogram product according to claim 9, wherein the one or more codescomprise one or more optically readable identifiers that the processoris configured select from a list comprising bar codes and Quick Response(QR) codes, and further including computer readable program codeconfigured to capture the one or more codes by receiving a signal froman optical sensor indicating the one or more optically readableidentifiers.
 11. The computer program product according to claim 9,wherein the one or more codes comprise one or more wireless signalsconveyed by one or more transmitters positioned in proximity to the oneor more components, and wherein capturing the one or more codescomprises receiving the one or more wireless signals.
 12. The computerprogram product according to claim 9, further including computerreadable program code configured to select the one or more transmittersfrom a list comprising radio frequency identification (RFID) tags andnear field communication (NFC) tags.
 13. The computer program productaccording to claim 9, further including computer readable program codeconfigured to present the status by presenting a heat map having aspecific color highlighting the failed subcomponent.
 14. The computerprogram product according to claim 9, further including computerreadable program code configured to highlight the icon associated withthe failed subcomponent.
 15. The computer program product according toclaim 9, further including computer readable program code configured topresent information on the failed subcomponent in response to receivinga signal indicating a selection of the icon associated with the failedsubcomponent.
 16. The computer program product according to claim 9,wherein the components further include network ports, cooling systems,fire suppression systems, antennas, communication transceivers, digitalsignal processors, control electronics and Global Positioning System(GPS) receivers.